Meet Yakko · Ambient clinical scribe

Your doctors didn't train to type.

Yakko sits in the room and listens to the consult the way it actually happens — in தமிழ் and English, interrupted, with a son chipping in — and drafts a structured note straight into the Harvis HIS record. Forty seconds after the patient stands up, there is something to sign.

Listens Drafts the note You sign
40 sfrom the patient standing up to a draft waiting for signature
2languages in one model — தமிழ் and English, mid-sentence
5sections drafted — complaint, history, examination, assessment, plan
0unsigned entries reach the record. A draft is a draft until a clinician signs it
~2 hrs of typing handed back to each doctor, every day — time that goes to the next patient, or home.
Harvis HIS
GENERAL MEDICINE · OPD
Murugan R.
58 / M · UHID HRV-024815
⚠ PENICILLIN
138/86BP mmHg
82HR bpm
97%SpO₂
Yakko · Listening
த + EN · consent logged
Consultation noteDrafted by Yakko · for signature

Chief complaint

History & risk factors

Assessment & plan

Drafting…
Review & sign

One consult, minute by minute

Nine minutes of talking. Zero minutes of typing.

This is Murugan's consultation on the morning of his visit — who spoke, in which language, what was clinical and what was about the traffic, and when each section of the note filled in. The doctor's only keyboard moment is the signature.

9 min talking · 0 typingThe doctor looked at the patient, not the screen. Every keystroke happened after the consult — and there was one of them.
2 languages · 3 voicesTamil answers to English questions, drug names in English inside Tamil sentences, and a son's account recorded as reported history.
40 s to a draft · 35 s to signReady at 09:02 — and because the note exists, Gooseberry's second read starts twelve minutes later.

Interface vignettes show illustrative data, not real patients or records.

From what was said to what gets signed

A transcript is not a note. This is the difference.

Left: what was actually said, with the speaker, the language and the bit about the traffic. Right: the draft the doctor signs. In between, the five things Yakko does that "transcribe it" never did.

Heard · one consult · 9 minconsent logged 08:51
0:04Doctor

"Come in, Murugan sir. Traffic bad today?"

Dropped · small talk
0:42Patient

"ரெண்டு வாரமா மார்பு வலி… படிக்கேறப்போ மூச்சு வாங்குது."

Chief complaint
1:30Doctor

"Any pain at rest? Any swelling in the legs?"

Question · context
1:38Patient

"இல்ல டாக்டர், ரெஸ்ட் எடுத்தா சரியாகிடுது. கால் வீக்கம் இல்ல."

Negatives · preserved
2:10Son

"அப்பாவுக்கு 61 வயசுல ஹார்ட் அட்டாக் வந்துச்சு."

Reported history
3:05Patient

"Metformin 500 ரெண்டு வேளை சாப்பிடறேன்… இன்னொரு [unclear] tablet-um."

Medication · one unclear
7:40Doctor

"Probably stable angina — let's rule out IHD. ECG, troponin, lipids, HbA1c. Start aspirin 75. Cardiology."

Assessment & plan
1
ListenAmbient, in the room, with consent logged against the encounter. No headset, no "start recording" ritual.
2
SeparateWho is speaking, and is this clinical? The son's account and the traffic get different treatment.
3
UnderstandCode-switching resolved, idiom normalised to clinical vocabulary, negation kept through Tamil morphology.
4
StructureRouted into the sections a clinician expects — not one paragraph of prose.
5
Hand overThe draft appears in the record for review. The doctor edits what is wrong and signs. Nothing enters unsigned.
Consultation note · draftYakko · 40 s after the consult · every line traceable to a moment

Chief complaint

Exertional chest discomfort × 2 weeks; breathless climbing stairs.

from 0:42 · patient

History

Central chest tightness on exertion, relieved by rest. No rest pain. No pedal oedema. Known T2DM × 6 yrs, hypertension. As reported by son: father — MI at 61.

from 1:38 · 2:10

Medications

Metformin 500 mg BD — matched to formulary. [unclear 3:05] second tablet — please confirm

from 3:05 · patient · one item flagged

Examination

BP 138/86 · HR 82 · SpO₂ 97% · chest clear · no pedal oedema.

from 3:30–5:30 · exam narration + HIS vitals

Assessment & plan

? Stable angina — rule out IHD. ECG, Troponin-I, lipids, HbA1c. Aspirin 75 mg OD. Cardiology referral.

from 7:40 · doctor
Draft · nothing enters the record unsignedReview & sign

Interface vignettes show illustrative data, not real patients or records.

The bilingual problem

Real consults do not happen in one language.

A doctor asks in English, the patient answers in தமிழ், and the drug name is English inside a Tamil sentence. Systems built for monolingual dictation fall apart on the first sentence of an Indian OPD. Here is what one sentence looks like from the inside.

One sentence · three switches
சர்க்கரைTA · "sugar" tabletEN ரெண்டு வேளைTA · "two times" சாப்பிடறேன்TA · "I take"

↓ Understood as

On an oral antidiabetic, twice daily — agent not named.Yakko writes the frequency it heard and flags the drug for confirmation, rather than guessing "metformin" because it is the most common answer.
Idiom, not translation
நெஞ்சுTA · "chest" எரிச்சல்TA · "burning" இல்லTA · negative suffix

↓ Understood as

Denies retrosternal burning — captured as a symptom, not assumed to be reflux.The negative is a suffix, not a separate word. A literal translator drops it; a clinical model keeps it and records the denial.
What breaks a monolingual scribe
  • Code-switching mid-sentence — "சர்க்கரை tablet சாப்பிடறேன்"
  • Symptom idiom with no dictionary equivalent — "நெஞ்சு எரிச்சல்" is not simply heartburn
  • Drug and brand names in English inside a Tamil clause
  • Negation carried by a Tamil suffix, not a separate word
  • Family members answering on the patient's behalf
What Yakko was built for
  • Bilingual by design — one model handles both, rather than switching between two
  • Clinical idiom mapped to structured findings, not literal translation
  • Drug names recognised in either script and matched to your formulary
  • Negation preserved through morphology, then written as a denial
  • Speaker attribution — a relative's account is recorded as reported history

The mistakes a scribe must never make

Fluent is easy. Faithful is the job.

A note that reads beautifully and says "chest pain" where the patient said "no chest pain" is worse than no note at all. These are the six places a scribe goes wrong — and what Yakko writes instead.

01Negation survives
Heard

"மார்பு வலி இல்ல"

Written

Denies chest pain

Never "chest pain". The Tamil negative is a suffix on the noun, and it is kept — the single most dangerous word to lose.
02Side stays on the right side
Heard

"இடது முழங்கால் வலிக்குது"

Written

Left knee pain

Laterality is written every time it is spoken and never inferred. If the side was not said, the note says so.
03Dose and unit, not a guess
Heard

"Metformin 500 ரெண்டு வேளை"

Written

Metformin 500 mg BD

The unit is added only when the formulary has one strength that matches. Two candidates, or none — it is flagged, not filled.
04Two weeks is not two days
Heard

"ரெண்டு வாரமா"

Written

× 2 weeks

Durations and counts are written as heard. Where the audio is ambiguous between "days" and "weeks", the draft says "duration unclear".
05Who said it is part of what was said
Heard

Son: "அப்பாவுக்கு 61 வயசுல ஹார்ட் அட்டாக்"

Written

As reported by son: father — MI at 61

A relative's account goes in as reported history, attributed. It is never promoted to something the patient said.
06Not sure? Say so, in place
Heard

"இன்னொரு [inaudible] tablet-um"

Written

[unclear 3:05] second tablet — please confirm

Where the audio was unclear or the term ambiguous, the draft says so where it happened — rather than guessing fluently and hoping.

The arithmetic

Two hours a day, per doctor, compounding.

Documentation is the largest recoverable block in a clinician's week — and unlike most efficiency claims, it is measurable from the day you switch it on. Here is the same OPD day, twice.

~2 hrsper doctor, per day — from roughly 3 hours of documentation to about 40 minutes of reviewing drafts that already exist.
~12 hrsper doctor, per week. A working day and a half, every week, that used to be typing.
~11,000 hrsper year across a 20-doctor department. Not a rounding error — this is headcount.

What the hours turn into

More patients, same hours

Reclaimed clinical time becomes additional consultations and OPD revenue — no longer days required.

Less burnout, better retention

No after-clinic charting means doctors finish on time — easing the biggest driver of physician attrition.

Cleaner records, fewer denials

Complete, structured notes make coding accurate and cut claim rejections and medico-legal exposure.

Patients feel heard

Eye contact instead of keyboards during the consult — a visible lift in patient-experience scores.

Illustrative day. Documentation figures are typical of the OPD clinicians we work with; yours depend on specialty, case mix and how much charting already happens after hours — we measure them with you before go-live.

Where the line is

It drafts. It does not decide.

Four rules that are not settings. They are how Yakko is built, and there is no configuration that switches them off.

It never signsA named clinician reviews every draft and signs it. The signature is the moment the note becomes the record.No auto-commit path, and no setting to enable one.
It never diagnosesYakko records what was said and what was examined, including the doctor's own assessment as spoken.Clinical reasoning about the chart is Gooseberry's job — a separate, cited pass with its own sign-off.
Audio is not the recordThe signed note is the record. Consent is logged against the encounter, and capture follows your retention policy.No recording is kept past the policy, and none is ever the source of truth.
Uncertainty is visibleUnclear audio becomes "[unclear 3:05] — please confirm", in place, where it happened.Never a fluent guess that reads well and is wrong.

Book a 20-minute demo

Bring a consult. Leave with the note.

No slide decks. We run Yakko on a live consultation in your specialty and your language — then you read the draft and tell us what it got wrong.